Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our services.

Last Updated: January 2025

Innovation Bookkeeping & Consulting, LLC

Introduction

Innovation Bookkeeping & Consulting, LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

Personal Information

When you contact us through our website forms, we collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Message content

Automatic Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Referring website

How We Use Your Information

Communication Purposes Only

We use your personal information exclusively for communication purposes - to respond to your inquiries via email and/or phone. We do not use your information for marketing to third parties or any other commercial purposes.

Respond to Inquiries

Answer your questions about our accounting and bookkeeping services, provide consultations, and offer professional guidance.

Schedule Consultations

Contact you to schedule free consultations, follow up on service requests, and coordinate business meetings.

Provide Services

Deliver the accounting, bookkeeping, and consulting services you request from us.

Improve Our Services

Analyze website usage to improve our user experience and better serve our clients' needs.

Information Sharing and Disclosure

We Do NOT Sell or Share Your Information

Your privacy is paramount. We do not sell, trade, rent, or share your personal information with any third parties for marketing or commercial purposes. Your contact information remains confidential and is used solely for our direct communication with you.

Legal Requirements

We may disclose your information only if required by law, such as in response to a court order, subpoena, or other legal process, or to protect our rights and safety.

Service Providers

We may share information with trusted service providers (like our website hosting company) who assist in operating our website, but only under strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption
Secure Servers
Access Controls
Regular Backups
Monitoring
Regular Updates

Important Security Note

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.

Your Privacy Rights

Access Your Information

Request a copy of the personal information we have about you.

Correct Information

Request correction of any inaccurate or incomplete information.

Delete Information

Request deletion of your personal information, subject to legal requirements.

Opt-Out

Request to stop receiving communications from us at any time.

Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us understand how you use our website.

Essential Cookies

Necessary for the website to function properly, including security and basic functionality.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Cookie Control

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Contact Inquiries

Retained for up to 7 years for business records

Client Information

Retained per accounting industry standards

Website Analytics

Aggregated data retained for 2 years

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:

Update the "Last Updated" Date

The date at the top of this policy will reflect the most recent changes.

Notify When Necessary

For significant changes, we may notify you via email or website notice.

Contact Us About Privacy

Have Privacy Questions?

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please don't hesitate to contact us.

We're committed to addressing your privacy concerns promptly and transparently.

Company

Innovation Bookkeeping & Consulting, LLC

Response Time

Within 30 days